MedLink NY: Medicaid Help for New York City Families
Get Medicaid Coverage for a Loved One in NY —
Fast, Easy & Expertly Guided
Navigating Medicaid in New York City can be overwhelming. MedLink helps families in the Bronx, Brooklyn, Queens, Manhattan, and Staten Island apply for Medicaid—especially when long-term care or urgent coverage is needed.
We Make Medicaid Simple, Fast, and Human-Centered
Trying to get Medicaid for yourself or a loved one? The process can feel overwhelming—but it doesn’t have to.
MedLink by Medna, powered by Elder Healthcare Services, gives families across New York, New Jersey, and Florida the guidance and support they need to apply with confidence.
Whether you're navigating care for an aging parent, supporting a friend, or managing care as a healthcare proxy—we’re here to help you every step of the way.
Why Families Choose MedLink
Fast, hands-on support
We help you complete Medicaid applications accurately and efficiently—eliminating confusion and uncertainty.
Personalized guidance
We provide dedicated support tailored for families navigating complex caregiving situations.
Financial navigation you can trust
Think your loved one makes too much to qualify? We walk you through strategic planning options to unlock eligibility while protecting what matters most.
Multi-state expertise
Our team understands the ins and outs of Medicaid in NY, NJ, and FL. We help you make the right choices based on where your loved one lives and what they need.
Who We Help in New York City
We support:
Older adults in need of Medicaid for long-term care
Adults with disabilities or complex medical needs
Children needing Medicaid for health and support services
Family members and caregivers applying on behalf of someone else
People navigating Medicaid denials, spend-down, or pooled trusts
While Medicaid is available through public channels, MedLink offers a personalized experience tailored to your unique situation—ideal for families who want expert support and faster outcomes.
How MedLink Works in NY
Tell us who you’re helping
Whether it’s your parent, spouse, or friend—we want to understand your needs
Speak to a NY-based medicaid specialist
We’ll guide you through eligibility, paperwork, and available programs specific to NY
We handle the application
We prepare and submit your Medicaid application and manage communication with your borough’s Human Resources Administration (HRA) office
What Makes MedLink Different
Culturally Competent Care – Compassionate professionals who speak your language.
Fast Results: Rapid application turnaround.
Smart Financial Strategies: Medicaid planning even for higher-income households.
Trusted by Families: Recommended by caregivers, case managers, and families across NY.
Frequently Asked Questions
© 2025 MedLink by Medna. All rights reserved.
Medicaid in NY Shouldn’t Be This Hard
Let us make it easier. Get real help from real people—so your loved one can get the coverage and care they deserve.
Answer a few questions and get connected to a Medicaid specialist who understands New York City’s Medicaid rules and processes.
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What is MedLink by Medna?
MedLink is a concierge-style Medicaid enrollment service operated under Medna Inc. in partnership with Elder Healthcare Services. We help individuals and families across New York, New Jersey, and Florida navigate the Medicaid application process with expert support, financial guidance, and speed.
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Who is MedLink for?
MedLink is designed for family members, caregivers, and healthcare proxies who are helping a loved one apply for Medicaid—especially seniors, individuals with disabilities, or anyone managing long-term care needs.
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Is this the same as applying for Medicaid through the state?
Not exactly. While Medicaid applications can be submitted through state-run channels, the process can be confusing, delayed, and overwhelming. MedLink offers one-on-one guidance, faster turnaround, and strategic planning to help families move through the process with clarity and confidence.
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How fast can my loved one get covered?
Every case is different, but our goal is to move quickly. Once we gather the necessary documents, we prioritize submission and track progress closely, often expediting the timeline compared to traditional routes.
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What if I think my loved one makes too much to qualify?
Many families assume they’re not eligible for Medicaid because of income or savings—but there are state-specific planning strategies that may help. Our team specializes in unlocking eligibility while protecting the financial stability of your family.
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What if my loved one already applied or was denied?
We can help. If your loved one was denied due to income limits, documentation issues, or other roadblocks, we’ll review their case and guide you through reapplying, appealing, or restructuring their approach. We also offer Medicaid planning support for more complex financial situations.
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Is there a cost for using MedLink?
Yes. MedLink is a premium, hands-on Medicaid support service. While state enrollment is available at no cost through public channels, our clients value the speed, clarity, and personal support we provide. We’re always transparent about any fees before moving forward.
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Is MedLink available outside of NY?
Yes. MedLink currently supports Medicaid enrollment in all of New York State, including every borough of NY. We also operate in New Jersey and Florida.
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How do I get started?
Just fill out our quick intake form, and a MedLink Specialist will contact you to walk you through next steps. It’s simple, secure, and there’s no pressure or obligation.
Let us help you get the care your loved one deserves.
Whether you're in East New York or the Upper West Side — we’ll guide you every step of the way.
What You’ll Need for NY Medicaid
Valid NYC address or state-issued ID
Income, savings, and financial info
Health insurance and benefit statements
Medical documentation for long-term care (if needed)
We’ll help you collect and submit everything correctly — the first time.
Why NY Families Choose MedLink
Local specialists familiar with NY’s Medicaid system.
Guidance through HRA paperwork and follow-ups.
Personalized planning for spend-down and eligibility.
Help with MLTC, home care, and nursing home Medicaid.
Bilingual support available in Spanish, Haitian Creole, Russian, and more.